Applying for ongoing disability support

People with a disability must be registered with the Disability Support Register before they can receive ongoing disability support.

If you have support needs related to your disability that cannot be met by family, friends or other services in the community, you can ask for ongoing disability support from the department.

There are 2 types of ongoing disability support you can ask for:

How do I apply for ongoing disability support?

There are a number of requirements you need to meet before you can submit an application to register on the Disability Support Register (DSR). This includes having support needs related to your disability which are not being met and:

  • Are current (support you need now)
  • Are ongoing (support you need for 6 months or more)
  • Can only be met through the department.

Making sure you have met these requirements will make it easier to answer all the questions in the application form. It will also help the department to make a quick decision about your application.

If you need assistance with this process you can contact Intake and Response on 1800 783 783, or a disability service provider in your local area.

  • Step 1: Access

    Confirm you have a disability under the Disability Act 2006.

    Contact Intake and Response or a disability service provider to confirm you have a disability under the Disability Act 2006. This means you have an intellectual disability or a physical, sensory, neurological or acquired brain injury that significantly impacts on your daily life.

    You may need to provide information or documents to help determine if you have a disability under the Act.

    Intake and Response or a disability service provider can advise on what information or documents might be required.

    For more information, see Intake and response service

  • Step 2: Planning

    Consider how your needs can be met in other ways.

    You need to have considered:

    • How your needs can be met through your family and friends
    • How your needs can be met through community services like:
      • Community health services
      • Hospitals
      • General practitioner services
      • Schools
      • Transport services
      • Housing agencies
      • Family services
      • Sport, leisure and recreation activities
      • Services for people who are ageing
    • How your needs can be met through disability service providers in the community.

    See Planning for more information.

  • Step 3: Application

    Complete application documents using the DSR help guide. The guide provides information about:

    • Who can apply
    • Who can complete the application form
    • Why the questions are being asked
    • How the information is used
    • What information to include when answering the questions.

    For more information, see Disability Support Register guidelines handbook.

    What information will you need to provide?

    To complete the application you will need to provide information about:

    • Your support needs and how you are being supported
    • Your support needs that are not currently being met
    • Other options you have explored to meet your needs
    • How the support you are requesting will meet these needs.

    You will also need to provide:

    • The nature and costs of supports you are requesting, if you are requesting funding to purchase disability supports (an individual support package)
    • More detailed information about your support needs in an individual profile, if your are requesting supported accommodation.
  • Step 4: Registration

    You will be advised within 4 weeks if your application for supports has been successfully registered on the DSR.

    If you receive a letter advising that your need for support has been registered on the DSR, this means you have met the requirements for registration and the details of the support you need have been added to the database.

    It does not mean that you have been allocated funding or a vacancy. When funding or a vacancy in accommodation becomes available, all people registered for that type of support are considered in the allocation process.

    For more information, see Allocation of ongoing disability support.