Controlled load electricity concession

Eligible concession card holders can receive a 13 per cent discount off their controlled load electricity bills.

What does this concession apply to?

Controlled load usage charges on domestic mains electricity.

Controlled load charges apply to separately metered electric hot water or slab heating, which is measured via a dual element electricity meter or dual element smart meter. These tariffs are usually shown as 'controlled load' or 'dedicated circuit' tariffs.

The concession is only available to households with an eligible dual element electricity meter or dual element smart meter.

Who can apply for the concession?

An electricity account holder who holds one of the following eligible cards:

  • Pensioner Concession Card
  • Health Care Card
  • Veterans' Affairs Gold Card.

How much is the concession?

13 per cent of controlled load electricity costs.

How do I apply for the concession?

Your retailer will automatically give you the concession if you are eligible and you have provided your concession details.

To check if you should be receiving this concession, phone your electricity retailer.

More information

Phone your electricity retailer or the Concessions information line.

  • How is the concession calculated?

    The concession is calculated as follows:

    A = 13% x B

    where

    • A is the amount of the concession

      • B is the controlled load charge.

    Retailer discounts are not factored into the calculation of this concession.

    Controlled load charge means the amount payable (excluding GST) for separately metered electricity used for electric hot water or slab heating which is measured via a dual element electricity meter or dual element smart meter.

    Example bill

    Controlled load charge component (B) $75.00

    B ($75.00) x 13% = A ($9.75)

    Concession amount is $9.75.