If you suspect a case of child abuse or are mandated to report abuse, you can contact Child Protection for advice. If you have a reasonable belief that a child has been sexually abused, you must report that information to police.
For immediate help
- To report concerns that are life threatening, ring Victoria Police: 000
- To report concerns about the immediate safety of a child after hours, call the After Hours Child Protection Emergency Service: 13 12 78.
Contact Child Protection
If you wish to make a report to Child Protection, please be advised that under child protection law, reports can be made to delegated departmental officers or protective interveners. Child Protection reports cannot be made via the department's website.
During business hours, contact the intake number that covers the local government area the child lives in. If you are not sure which number to call, check the Child Protection contacts page.
- North Division intake: 1300 664 977
- South Division intake: 1300 655 795
- East Division intake: 1300 360 391
- West Division intake - metropolitan: 1300 664 977
- West Division intake - rural and regional: 1800 075 599.
A significant concern for the wellbeing of a child or young person can be confidentially referred to ChildFIRST - use the following list of contacts on this website. Contact the team that covers the area where the child you are concerned about lives.
The identity of people who make reports to Child Protection or referrals to ChildFIRST is strictly protected by law.
For further information
Information on how abuse can be recognised can be found in You and your child: a guide for parents of a child who has been sexually abuse in the Related resources section of this page.
Failure to disclose child sexual abuse offence
The criminal offence for failure to disclose child sexual abuse came into effect on 27 October 2014. Any adult who forms a reasonable belief that a sexual offence has been committed in Victoria by an adult against a child under 16 years of age must report that information to police unless they have a reasonable excuse. A reasonable excuse may include fear for safety or where the information has already been reported.
The offence applies to all adults in Victoria, not just professionals who work with children.