If your electricity usage bill is lower than the service charge, concession card holders can have the service charge reduced to the usage cost.
What does this concession apply to?
The service charge on mains domestic electricity bills with very low electricity use.
Who can apply for the concession?
An electricity account holder who holds one of the following eligible cards:
- Pensioner Concession Card
- Health Care Card
- Veterans' Affairs Gold Card.
How much is the concession?
If the electricity use on a bill is lower than the service charge, the service charge is reduced to the cost of the electricity used.
The concession is based on your usage cost before any solar credits are deducted.
How do I apply for the concession?
The retailer will automatically give you the concession if you are eligible and you have provided your concession details.
To check if you should be receiving this concession, phone your electricity retailer.
Phone your electricity retailer or the Concessions information line.