For concession cardholders to be eligible for a discount on their water costs, their name and address on the water bill must match that on the concession card.

We offer a variety of concessions and benefits to eligible cardholders to assist low-income Victorians with water and sewerage bills. If you have a relevant concession card, you may be eligible for one of these concessions:

  • Non-mains water concession - low-income Victorians not connected to mains water supply are eligible for a rebate on their purchase of water for domestic use
  • Water and sewerage concession - eligible concession card holders can have 50 per cent deducted automatically from their water bill.