Family support

We provide services to ease parenting challenges often experienced by low-income and vulnerable families.

We want Victorian children to have opportunities to grow up in loving, caring and stable families so they can develop into healthy, capable and happy adults.

Services available to all children and families include Maternal Child Health Nurse, kindergartens, child care, schools, general practitioners, community health centres, and hospitals.

There are a range of information and advice services available to help parents, families and carers. 

Early parenting services

Early parenting services aim to provide support to parents from pregnancy to when their child is 4 years old.  A range of specialist support, counselling, education and advice services are provided.

Child FIRST and family services

Child FIRST and family services aim to promote the safety, stability and development of vulnerable children, young people and their families, from birth to 17 years of age, by providing case work service and linking families with relevant support services.

A referral to Child FIRST can be made where there is concern for the wellbeing of a child, young person (0 to 17 years, including an unborn child) or their family. Our provider website has more information on making a referral to Child FIRST.

Child FIRST (Child and family information, referral and support teams) are the entry point into family services or other support services for vulnerable children and families.

Child FIRST teams are located in 22 sites across Victoria.

The Family services program (including Child FIRST) is available throughout the state and is delivered by a range of services in your local area.

Cradle to Kinder and Aboriginal Cradle to Kinder program

The Cradle to Kinder and Aboriginal Cradle to Kinder program is an intensive ante and post-natal support service. The program is for young pregnant women under 25 years of age.