National disability insurance scheme services delivered by the department

DHHS operates as a service provider under the National Disability Insurance Scheme (NDIS) and provides a number of services and supports to NDIS participants.

If agreed in their plan, participants can use NDIS funding to choose DHHS to provide:

  • Support Coordination
  • Behaviour Intervention Services
  • Outreach

Support Coordination

Support Coordination helps people with a disability and their supporters navigate the NDIS. Support Coordination can include linking participants with providers that meet their needs, sourcing providers and coordinating supports.

The Department of Health and Human Services Support Support coordination services information sheet (Word) explains how we provide this service.

Behaviour intervention support

Behavioural Intervention Services aim to improve the quality of life of people with disabilities by minimising the frequency and impact of the person’s behaviours of concern and reducing the use of restrictive interventions.

The department’s Behavioural Intervention Services assist in the management and prevention of behaviours of concern through the development and implementation of evidence-based interventions that promote and maintain positive behavior.

The Department of Health and Human Services Behavioural Intervention Services Service information sheet (Word) explains how we provide the service for NDIS participants.

Outreach Services

The department’s outreach services teams provide a range of supports, called outreach type services, to enable NDIS participants to live as autonomously as possible. These supports are provided individually to NDIS participants and can be delivered in a range of environments including, but not limited to, the participant’s own home.

The Department of Health and Human Services Outreach type services information sheet (Word) explains how we provide this service for NDIS participants.

How to get assistance

Contact the disability Intake and Response Service for further information. These details are also available within the NDIS MyPlace portal.