Self-directed support

Self-directed support gives you greater control over how you design and use your disability related services.

How does the self-directed approach work?

The self-directed approach is where the person with a disability is at the centre and, to the extent that they are able, in charge of the planning, design and implementation of the services and supports they need. For example:

  • Planning is based on your expressed goals and disability-related support needs
  • You decide on what supports you need, and who will provide them
  • You know how much funding you are allocated, managing it wherever possible and being able to take it with you, if you change services or where you live
  • You take responsibility for your decisions.

You can consider who is best able to provide those supports. This includes:

  • Informal supports
  • Community supports that all people use
  • Where needed, funded disability supports.

How does it work when the person with a disability is a child?

Where the person with a disability is a child, their parent(s) or guardian(s) direct the planning, funding and supports so that they are family-centred. This means, the supports they require may both directly support the child and also the family/guardian in their caring role.

Examples of self-directed support

Supporting decision-making

A key component of self-direction is to recognise that people should be able to make decisions about the important things in their lives, to the best of their ability and wishes. A number of documents have been developed to make sure that people get the support they need to help with making decisions. For more information, see Supporting decision making.

Peer support

Peer support is when people share what they have learned from their experiences with someone on a similar journey. Some people describe it as talking with someone who has 'walked the walk'. For more information, see Peer support.

Who to contact for further information

The disability Intake and Response Service is the your point of contact.  This service will connect you to your local office and is available Monday to Friday from 9 AM to  5 PM on 1800 783 783 or TTY 1800 008 149. For more information, see Intake and Response Service.

Disability support
1300 650 172 (local call fee) or 03 9096 0133 (TTY)
Disability Intake and Response Service
1800 783 783 or TTY 1800 008 149
9am– 5pm Monday to Friday